Introduction
Brand Box (“we”, “us”, “our”) is committed to safeguarding the privacy of website users and customers in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486). By using brandboxhk.com, users consent to this policy’s terms regarding data collection, use, retention, and disclosure.

Collection of Personal Data
– We collect personal data voluntarily submitted during account registration, purchases, or inquiries, such as name, contact information, address, payment details, device information, and transaction records.
– Device information, IP address, and cookies may be recorded for website functionality, traffic analysis, and targeted advertising.

Use of Personal Data
– Data is used for user account management, transaction fulfillment, customer support, marketing (with consent), and site enhancement.
– We may share data with service providers who support payment processing, logistics, or analytics, under strict confidentiality agreements.
– Personal data is not disclosed to third parties except for purposes directly related to those for which it was collected, legal obligations, or express user consent.

Cookies and Tracking
– Our website uses cookies for enhancing user experience, analytics, and targeted marketing.
– Users may manage cookie preferences through their browser, understanding that some functions may be disabled as a result.

Data Retention and Security
– Personal data is retained only as long as necessary to fulfill the purpose of collection, after which it will be securely erased.
– We employ technical and organizational measures to protect data from unauthorized access, including encryption, restricted access, and secure storage.

User Rights
– Users have the right to access, correct, and request deletion of their personal data, subject to statutory exceptions.
– Data access or correction requests should be directed to info@brandboxhk.com.
– Consent for direct marketing communications can be withdrawn anytime.

Changes to Privacy Policy
– This policy may be updated, with changes posted on this page. Continued use of the website constitutes acceptance of updates.
– For queries or requests regarding personal data or this policy, users may contact info@brandboxhk.com.

Legal and Compliance
All personal data handling complies with Hong Kong’s PDPO and any applicable legal obligations.