LEGAL TERMS OF USE
BRANDBOX - Universal Terms of Service Agreement
Last Revised: July 2024
PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
1. OVERVIEW
This Universal Terms of Service Agreement (this “Agreement”) is entered into by and between BRANDBOX.com (BRANDBOX ") and you, and is made effective as of the date of electronic acceptance. This Agreement sets forth the general terms and conditions of your use of BRANDBOX products and services (individually and collectively, the “Services”) purchased or accessed through BRANDBOX or the BRANDBOX website (this “Site”), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services you purchase or access through BRANDBOX or this Site.
The terms “we”, “us” or “our” shall refer to BRANDBOX (this site) or BRANDBOX.com or BRANDBOX. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Agreement. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, along with the following policies and agreements, which are incorporated herein by reference:
Privacy Policy
Terms & Conditions
FAQs
BRANDBOX, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. You acknowledge and agree that
(i) BRANDBOX may notify you of such changes or modifications by posting them to this Site and
(ii) your use of this Site or the Services found at this Site after such changes or modifications have been made (as indicated by the “Last Revised” date at the top of this page) shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services found at this Site. In addition, BRANDBOX may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account (“Account”) information, including your email address, current. BRANDBOX assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address.
2. ELIGIBILITY
This Site and the Services found at this Site are available only to Users who can form legally binding contracts under applicable law. By using this Site or the Services found at this Site, you represent and warrant that you are (i) at least eighteen (18) years of age and/or (ii) otherwise recognized as being able to form legally binding contracts under applicable law.
3. GENERAL RULES OF CONDUCT
You acknowledge and agree that :
- Your use of this Site and the Services found at this Site, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.
- You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.
- You will not copy or distribute in any medium any part of this Site or the Services found at this Site, except where expressly authorized by BRANDBOX.
- You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies.
- You will not access BRANDBOX Content (as defined below) or User Content through any technology or means other than through this Site itself, or as BRANDBOX may designate.
- You agree to back-up all of your User Content so that you can access and use it when needed. BRANDBOX does not warrant that it backs-up any Account or User Content, and you agree to accept as a risk the loss of any and all of your User Content.
- You will not use this Site or the Services found at this Site, including any of BRANDBOX’s related technologies, for any commercial use without BRANDBOX’s express prior written consent.
- You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.
- Any User Account, not used for more than 3 Months will be deactivated and it will become dormant. such account can be activated by email request to customer care.
BRANDBOX reserves the right to modify, change, or discontinue any aspect of this Site or the Services found at this Site, including without limitation prices and fees for the same, at any time.
4. REFUND & PRODUCT GUIDELINES
1. Products images/photos shown on website is the actual product though may look different due to the photography lighting.
2. The model specified on website will not be compromised and you will get exactly what we have mentioned.
3. In case for any reason its proved that by the authorised showroom in writing that the said product is not authentic we will entertain a refund after the claim is approved by our team of investigators.
5. ACCOUNT TERMINATION POLICY
BRANDBOX generally does not pre-screen User Content. However, BRANDBOX reserves the right (but undertakes no duty) to do so and decide whether any item of User Content is appropriate and/or complies with this Agreement. BRANDBOX may remove any item of User Content and/or terminate a User’s access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by BRANDBOX in its sole and absolute discretion), at any time and without prior notice. BRANDBOX may also terminate a User’s access to this Site or the Services found at this Site if BRANDBOX has reason to believe the User is a repeat offender. If BRANDBOX terminates your access to this Site or the Services found at this Site, BRANDBOX may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.
6. ADDITIONAL RESERVATION OF RIGHTS
BRANDBOX expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or for any reason as determined by BRANDBOX in its sole and absolute discretion.
7. ANTI SPAM POLICY
You acknowledge you have read, understand and agree to be bound by BRANDBOX’s Anti-Spam Policy referenced above and available here. You agree BRANDBOX may immediately terminate any Account which it believes, in its sole and absolute discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email.
8. TRADEMARK AND/OR COPYRIGHT CLAIMS
BRANDBOX supports the protection of intellectual property. If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (ii) a copyright claim for material on which you hold a bona fide copyright, please refer to BRANDBOX’s Trademark and/or Copyright Infringement Policy referenced above.
9. LINKS TO THIRD-PARTY WEBSITES
This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by BRANDBOX. BRANDBOX assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, BRANDBOX does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release BRANDBOX from any and all liability arising from your use of any third-party website. Accordingly, BRANDBOX encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
10. LIMITATION OF LIABILITY
IN NO EVENT SHALL BRANDBOX, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT BRANDBOX IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. INDEMNITY
You agree to protect, defend, indemnify and hold harmless BRANDBOX and its officers, directors, employees, and agents, from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by BRANDBOX directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
12. FEES AND PAYMENTS
(A) GENERAL TERMS
You agree to pay any and all prices and payment due for Services purchased or obtained at this Site at the time you order the Services. All prices and fees are non-refundable unless otherwise expressly noted, even if your Services are suspended, terminated, or transferred prior to the end of the Services term. BRANDBOX expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Except as prohibited in any product-specific agreement, you may pay for Services by utilizing any of the following “Payment Methods”: (i) by providing a valid credit card or debit card (ii) by using Net Banking facility provided by any regulated bank (iii) via an electronic check from your personal or business checking account, as appropriate (iv) by using PayPal (v) by using an International Payment Option or each a “Payment Method”.
You acknowledge and agree that where refunds are issued to your Payment Method, BRANDBOX's issuance of a refund receipt is only confirmation that BRANDBOX has submitted your refund to the Payment Method charged at the time of the original sale, and that BRANDBOX has absolutely no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
In the event a refund is issued to your Payment Method and the payment provider, payment processor or individual issuing bank associated with your Payment Method imposes any limitations on refunds, including but not limited to, limitations as to the timing of the refund or the number of refunds allowed, then BRANDBOX, in its sole and absolute discretion, reserves the right to issue the refund either (i) via issuance of a BRANDBOX check, which will be sent to the mailing address on file for your Account.
If for any reason BRANDBOX is unable to charge your Payment Method for the full amount owed for the Services provided, or if BRANDBOX receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that BRANDBOX may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any Services registered or renewed on your behalf.
BRANDBOX may offer product-level pricing in various currencies; however, transaction processing is supported only in INR and a select number of the currency options displayed on this Site ("Supported Currency" or “Supported Currencies”). In addition, regardless of the selected currency, you acknowledge and agree that you may be charged Value Added Tax ("VAT"), Goods and Services Tax ("GST"), or other localized fees and/or taxes, based on your bank and/or the country indicated in your billing address section.
(B) OTHER PAYMENT OPTIONS
BRANDBOX offers a variety of alternative international payment options through a variety of Payment Gateway Service Providers (“PGSP”). In the event you select a PGSP, you represent that you have already agreed to any and all of the PGSP’s applicable customer service agreements in advance of completing your transaction at BRANDBOX. You also agree to allow the PGSP to debit the full amount of your purchase from the selected bank account, e-wallet account (including credit card(s), bank account(s), or other allowed payment method. You understand and agree that PGSP Fees are subject to change at any time by the PGSP without notice to you or BRANDBOX.
13. SUCCESSORS AND ASSIGNS
This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns.
14. NO THIRD-PARTY BENEFICIARIES
Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
15. COMPLIANCE WITH LOCAL LAWS
BRANDBOX makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
16. GOVERNING LAW; JURISDICTION; VENUE; WAIVER OF TRIAL BY JURY
This Agreement shall be governed by and construed in accordance with the laws in India, whichever is applicable, without regard to conflict of laws principles. You agree that any action relating to or arising out of this Agreement shall be brought in the state or federal courts of India, Maharashtra state, and you hereby consent to (and waive all defences of lack of personal jurisdiction and forum non convenience with respect to) jurisdiction and venue in the state and federal courts of India, Maharashtra. You agree to waive the right to trial by jury in any action or preceding that takes place relating to or arising out of this Agreement.
17. CONTACT INFORMATION
If you have any questions about this Agreement, please contact us by email or regular mail at the following address:
BRANDBOX Legal Department
info@BRANDBOX.com
18. REVISED: JULY 2024
19. COPYRIGHT © BRANDBOX.COM ALL RIGHTS RESERVED.
Brandbox is Asia's Number 1 reseller. We partner with the world’s most trusted banks and financial services to ensure a safe and seamless experience when you purchase with us.
Payment Terms
1. Payment Information
We accept Visa, Mastercard, AMEX, JCB, UnionPay, AliPay, PayPal, WeChat Pay and Diners Club.
If your credit card payment is unsuccessful, we will reserve your order for 30 minutes.
We also accept bank remittances. Please contact our team before paying by bank remittance so we can reserve your order. Bank remittances should be paid to the following account:
Bank Name: XXXXX
Bank Code: XXXXX
Branch Name: XXXXX
Swift Code: XXXXX
Account type: XXXXX
Account number: XXXXXX
Account name: HR XXXXX
2. Payment Security
To reduce the risk of credit card fraud, Brandbox supports 3D Secure (3DS) credit cards. If your credit card does not support 3D Secure authentication, you may be able to upgrade it on your card issuer’s official website. Alternatively, please consult your card issuer directly about upgrading.
We use multi-factor verification to support cards without 3D verification. The procedure will vary depending on the safety measures of your card provider. Please contact your card issuer if you have any concerns regarding your payment.
3.Currencies
You can choose to shop on the website in US dollars (USD), Japanese H K $ (JPY), Hong Kong Dollars (HKD) or Chinese Yuan (RMB). At checkout, your order will be charged in Hong Kong $.
We endeavor to show accurate price conversions based on the latest exchange rates, but please note that you will be charged in H K $ and the exchange rate of your e-payment or card provider may vary slightly from the prices we display in USD, HKD and RMB.
4. Payment Deadline
If we are unable to confirm payment within one day of your order, we will cancel it. We advise you to contact your card issuer directly for details of why your transaction couldn’t be confirmed.